Supplier switching is the process of changing your gas and/or electricity supplier. The main reason for switching is to save money, because although the gas and electric is the same, the prices companies charge for it and the range of tariffs available differ greatly.

The annual savings that could come from switching your supplier are typically around £200, but if you’ve never switched it could be considerably more.


Are You Paying Too Much For Your Energy?*

Find out how much you are paying & compare with other companies

1) Check your last bill or contact your current energy supplier to find out the cost of your energy supply.

2) Then use a price comparison service to find out the cost of other energy suppliers in your area.

3) Ask about green tariffs, as these support renewable energy and are often available at the same price as standard energy services.

Once you are happy that you have selected the supplier best suited to meet your needs, changing supplier is a relatively simple process.

Step 1: Get in touch with the new supplier and agree a contract with them. Once the contract is agreed, the transfer process should take about six weeks to complete. Your new supplier will keep you informed about how your transfer is being progressed.

Step 2: Give your old supplier 28 days notice that you are changing to a new supplier.

Consumer Focus advises that you do this initially by telephone and follow it up with written confirmation. If you do not tell your old supplier that you are changing, this can disrupt or delay your transfer to the new supplier.

Step 3: Pay any outstanding bills owed to your existing supplier. If you do not, they may prevent you from transferring.

Step 4: Take a meter reading on the day you change supplier. If your old supplier does not use it to work out your final bill, or your new supplier does not use it as the starting point for your first bill, advise them of the meter reading you have taken.

*Source: www.consumerfocus.org.uk  0845 404 0506