Are You Eligible For A Free Replacement Boiler?

You may be eligible to receive a FREE boiler replacement under a scheme that we are running in conjunction with British Gas and Local Authorities.

What is the eligibility criteria?

The scheme is only open to people who own or privately rent their homes. (Landlord permission is required before a survey can take place).

Eligibility is dependent on whether you are in receipt of certain qualifying benefits. If you receive any state benefits, ask us to see if these qualify.

Your current boiler needs to be suitably inefficient to qualify for replacement with a more efficient model. More specifically, if your boiler is less than A or B rated in terms of efficiency (and if you meet the other eligibility criteria) you should qualify for a new, A rated replacement.


Once your application has been processed, British Gas will get in touch with you to arrange a time and date to perform a survey. After the survey has confirmed that you are eligible for a free replacement boiler a follow-up booking will be made for the replacement installation to be carried out.

What should you do now?

If you think you may eligible, or want to find out more, contact us on 0800 622 6110. If possible, try to find out the make and model of your boiler before calling, along with a list of benefits that you receive. If you rent your home from a private landlord it is also useful to have their name and contact details available as British Gas will need to confirm their permission before undertaking a survey.